What Personal Information About Customers Does EXPLORE MY STORE Gather?
The information we learn from customers helps us personalize and continually improve your EXPLORE MY STORE experience. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future placement for you, improving our pages, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses EXPLORE MY STORE or advertisements and other content served by or on behalf of EXPLORE MY STORE on other Web sites.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from EXPLORE MY STORE if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.
Information from Other Sources: We might receive information about you from other sources and add it to our account information.
Our Information Sharing Practices
Generally, except as otherwise described in this section of our privacy policy, we will not share your Personal Data or Usage Data with any third party without your permission.
Aggregated Data: From time to time, we may share aggregated Personal Data (excluding any credit card information) and Usage Data with third parties. We will not share any aggregated data, however, in a manner that would enable the recipient to personally identify you. In addition, we may combine Usage Data with Personal Data in a manner that enables us to trace Usage Data to an individual user. We do so, however, only for our own internal business purposes and will not share such combined data with third parties without your permission.
Service Providers: From time to time, we may enter into relationships with third parties who provide services to us (e.g., credit card processing services, shipping services, or data management and storage services). In those circumstances, we disclose information about you that is necessary for such service providers to perform those services, but only if such service providers agree not to disclose your information except as necessary to perform such services.
Other Disclosure Scenarios: Notwithstanding anything in this privacy policy to the contrary, we reserve the right, unless limited by applicable law, to share any information we have collected about you or that you have submitted: (1) in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims; (2) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person or property; (3) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve significant abuse of our website infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of information); (4) to our parent company, subsidiaries, joint ventures, or other companies under common control with us (in which case we will require such entities to honour this privacy policy); and (5) if we are acquired by or merged with another entity.
Since EXPLORE MY STORE is offering non-tangible irrevocable goods, we do not issue refunds once the order is accomplished, product is created and displayed. As a customer you are responsible for understanding this upon purchasing any item/location at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honour requests for the refund on the following reasons:
Product not-as-described: such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased location is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honoured.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.
support@exploremystore.com
